Frequently Asked Questions

Space Planning and Design

Can you plan the layout of our office?

Yes – Please provide measurements of the space including doors and any fixed furniture such as radiators etc, and send to us, if you already have an existing plan with measurements on it, you can email that to us. For larger or local projects we can arrange a Free of Charge space planning visit to the premises, with any of these options we will then provide a Line Drawing, 2D & 3D with layouts and possible options. Please call 0330 122 0225 for further details.

General

Delivery and Installation

How do I place an order?

Call our number at the top of the page and speak to one of our sales team.

Do you offer discounts on multiple quantities?

Call our sales team on 0330 122 0225

Can I order online?

No. We offer a friendly and helpful service for all our customers. When you have selected your furniture, just call us on the number at the top of the page to place an order.

How can I pay for my items?

We accept all major credit & debit cards; you can call 0330 122 0225 and pay over the phone. We also accept payment via cheque and Bacs, please Call 0330 122 0225 for further details.

Do your prices include VAT?

No, VAT is charged at the current rate and will be added to the prices.

Do you have a showroom?

YES – In Farnborough and the use of one in London by appointment only

Is there a warranty/guarantee on the goods?

YES – All products come with a manufacturers guarantee. Between 2-10 years depending on the product.

What are your opening hours?

Our opening hours are from 8:30am – 5:00pm Mon – Fri

How long will it take to get my item delivered?

Delivery times can vary from 1-2 weeks to 3-4 weeks, depending on the manufacturer. Items such as chairs and dividing screens that are made to your specific color can take up to 4 weeks. For a definite lead time, please contact us before ordering.

Can I get it delivered the next day?

Sorry, we do not offer a next day delivery service. We find that with most of our customers, furniture purchases are something that they plan in advance and we are involved in the design, planning, and delivery process.

Where do you deliver to?

We can deliver anywhere in mainland UK (except Scottish highlands). For deliveries outside the mainland, please call us for further details and costs.

Can you install the items?

Yes, we offer nationwide delivery and installation services. Please contact us on 0330 122 0225 for a quote. Installations are usually carried out during working hours, but we can install outside of office hours if necessary.

How much do you charge for installation?

Each installation project is unique based on the size of the order, location, and type of installation. We’ll need to know the location, access, and floor level to provide a quotation. Our fully trained crews will install, assemble, adjust, and level all furniture, and remove all packaging.

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